Windscreen Replacement Quote Installation areas we cover .Warranty We provide a full 12 month warranty. This is subject to the condition of the windscreen aperture, after removing the old windscreen an inspection will be carried out to determine the condition of the vehicle, if there is any rust present we will advise you of any issues and recommend any remedies. As a company we are the first to admit we do not get every job right the first time, there are a small number of occasions when we will have to rectify one of our installations and the following conditions apply.A warranty job takes priority in our diary, we would aim to view and rectify any problems as soon as practically possible. We never discuss warranty issues over the phone without first being able to view the issue in person. Warranty rectifications can be undertaken anywhere in the Kent area during normal working hours. We only warrant the new parts we have fitted including our labour, existing parts are not covered.
Payment Payment is due on delivery unless prior arrangements have been made. We accept cash, credit and debit cards, chip and pin machine only, we are unable to take credit cards over the phone. Cheques are no longer accepted. Payment direct to our bank account is also accepted. Payment is due before installation is undertaken. Once the windscreen is installed we have no right to remove the windscreen if we are unable to secure payment, for this reason we ask that payment is made prior to installation. For frequent customers account facilities are available subject to status.
Glass quality We purchase our glass from three main suppliers as follows. LADDAW this company is owned by Belron who in turn owns Autoglass . Our second supplier is Charles Pugh Glass and thirdly Master Autoglass . All three companies supply great quality products the majority of which are of original equipment standard. All vehicle front windscreens are manufactured from laminated glass . All windscreens must meet the European safety standards .
Waste The old windscreen will be taken away and sent for recycling. Smile Windscreens Ltd has a waste licence.
Fitting time Washing the vehicle & Safe Drive Away Times We recommend the vehicle is not washed for three days after the windscreen is installed. Although the vehicle is safe to drive after one hour the adhesive can take several days to fully cure. Chemicals contained in detergents can damage this process, pressure washers can blast holes in the adhesive. On commercial vehicles the safe drive away may be longer due to the weight of the glass, 8 hours may be required before it is safe to drive or move the vehicle.
Experienced technicians We are a small family owned company and only employ highly trained, experienced people, see About Us
Lead time & booking On most occasions we can offer a next day service Monday - Saturday, we are closed on Sunday and bank holidays. To make a booking please contact us . If the work is urgent we may be able to offer a same day service. Our office is open at 8.00am and closes at 5.30pm. Monday - Friday.
Follow a link to find a windscreen replacement cost for your make and model of vehicle.
